My wishes and my tastes
Stop-overs and city breaks
Tourism and Disability
Metz Tourist Office, Tourism and Disability certified towards all four disabilities, chose to reinforce its civil responsibility by increasing public awareness of the right to tourism for everyone.
One objective: to take competent action to facilitate everyday life for those with disabilities.
With this in mind, the following action has been taken:
- Building modifications at the Tourist Office
- Publication of documents
- Staff training in welcome services and tour guides
- Creation of specially adapted guided tours and tourist services
Tourist Office facilities
For people with reduced mobility:
- A slope giving access to the entrance and a buzzer to ask for assistance from reception staff
- A lower counter has been lowered to make it easy to welcome guests and to dispense information and documentation to wheelchair users and people of short stature
- Ladies and Mens toilet facilities have also been adapted
For people with temporary disabilities, the Tourist Office can provide two wheelchairs. This service was made possible thanks to our partnership with the Fondation d’Entreprise Prévadiès (mutual aid fund).
For the hard-of-hearing equipped with a hearing aid, a magnetic loop amplifier enables you to communicate directly with reception staff at the desk. Several of our reception staff are also trained in the use of French sign language.
Tactile maps with braille, including sound systems, allows all visitors to find out tourist and practical information on the city of Metz (screen magnifiers and speech synthesizers for details of information).
The Metz Tourist Office website is also designed to be perceivable, operable and understandable by all web users, whatever Internet browser they are using: desktop browser, braille browser, vocal software.
Download Metz Tourism and Disability guide (in French - PDF 9,90 Mb)
